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Included Features

Secure POP/IMAP Connection

Deliver email to your users' favourite clients—from desktop Outlook® to an iPhone®.

Custom Mailboxes

Enjoy a professional appearance and experience with email@your-domain.

Backup & Retrieval

Recover messages in Webmail or recover a deleted mailbox in Control Panel for up to 14 days.

Anti-Spam & Anti-Virus

Three-layer scanning helps to keep your Inbox safe. Learn more about our anti-spam and anti-virus scans.

Works With Hosted Exchange

Combine Rackspace Email and Hosted Exchange® on the same domain for a setup that saves you money.


SSL encryption hides data during transmission.

E-Mail Forwarders

Forward mail to existing email accounts.

Online Mail Access (Webmail)

Get access to your messages anywhere.

24/7 Support

24/7 phone, email support & Premium network bandwidth for 100% uptime.

Some Product Management Features

Mailbox Management
Mailbox Alias
Distribution List
Mailbox Archive

More Information

Microsoft Exchange

Microsoft Exchange Server 2013 brings a new rich set of technologies, features, and services to the Exchange Server product line. Its goal is to support people and organisations as their work habits evolve from a communication focus to a collaboration focus. At the same time, Exchange Server 2013 helps lower the total cost of ownership whether you deploy Exchange 2013 on-premises or provision your mailboxes in the cloud.

Email Hosting MS Exchange
Support a multigenerational workforce

Social integration and making it easier to find people is important to users. Smart Search learns from users' communication and collaboration behaviour to enhance and prioritise search results in Exchange. Also, with Exchange 2013, users can merge .

Provide an Engaging Experience

Microsoft Outlook 2013 and Microsoft Outlook Web App have a fresh new look. Outlook Web App emphasises a streamlined user interface that also supports the use of touch, enhancing the mobile device experience with Exchange.

Integrate with SharePoint and Lync

Exchange 2013 offers greater integration with Microsoft SharePoint 2013 and Microsoft Lync 2013 through site mailboxes and In-Place eDiscovery. Together, these products offer a suite of features that make scenarios such as enterprise.

Help Meet Evolving Compliance Needs

Compliance and eDiscovery are challenging for many organisations. Exchange 2013 helps you to find and search data not only in Exchange, but across your organization. With improved search and indexing, you can search across Exchange 2013.


Zimbra Collaboration Server (ZCS) is an email and calendar server plus much more; think about it like a next-generation Microsoft Exchange server. In addition to email and calendar, it provides document storage and editing, instant messaging, and simplified administrative controls all in an award winning webmail user interface built with the latest AJAX web technology. ZCS also provides mobility and syncs to desktop client applications; the server is deployed on commodity Linux hardware.

Zimbra Email Hosting Service
VPS Requirements

The following is a guideline for Single Server Installations. In a single-server installation, all components are installed on one server and require no additional manual configuration.

Multi Server Install

VMware Zimbra Collaboration Server is comprised of 12 core components which can be distributed over a number of servers to allow your ZCS to scale from a very small business with less than 25 accounts to a large business with thousands of email accounts.

Zimbra Desktop

Many ask the questions, “How can I get the Zimbra experience if I do not have a Zimbra Collaboration Server email account?” or “Is there a way to use the Zimbra AJAX web interface offline like I can with Outlook or Thunderbird?” The answer is Zimbra Desktop.

Extend Collaboration With An Open Platform

Extend collaboration beyond email with open APIs and Zimlets, which enable you to easily connect to other applications (including CRM from Salesforce and unified communications).

VMware Zimbra

An enterprise-class email, calendar and collaboration solution, built for the cloud, both public and private. With a redesigned browser-based interface, VMware Zimbra offers one of the most innovative messaging experiences available today, connecting end users to their important information.

Delivering a powerful and more flexible web-based experience is a major component of the Zimbra mission. Traditionally, email has been largely a client-focused experience on a single desktop (which is fine for some users) but can limit productivity (fewer features, no anywhere access, not cross-platform). Zimbra’s AJAX web experience liberates end-users by providing the best of both worlds (looks like a client but works on the web). At only $2.00 per mailbox on our flexi plan you could be using Zimbra in less than 5 minutes.

Why Virus/Spam Filtering

Anti-Spam and Anti-Virus email filtering from VpsCity uses the best current technologies to provide a system that is easily installed, easily managed, and highly secure giving protection from spam, viruses, malware, phishing, trojans, and other unwanted content.

When an external user sends e-mail messages to a Microsoft Exchange server that runs the anti-spam features, the anti-spam features cumulatively evaluate characteristics of inbound messages and either filter out messages that are suspected to be spam, or assign messages a rating based on the probability that the message is spam. This rating is stored with the message as a message property that is called the spam confidence level (SCL) rating. This rating is persisted with the message when the message is sent to other Exchange servers.

Zimbra Email Services
Virus Filtering

We provide the most comprehensive email virus protection for all mailboxes. Our system stops viruses at the gateway; and so, they never reach your company network. Both incoming and outgoing messages are scanned for viruses. Our system also automatically updates with new virus definitions every minute. As such, you can feel safe opening any attachments that you have received in your inbox. If a virus is detected in an attachment, the attachment is stripped and only the message is delivered without the attachment.

Spam Filtering

All mailboxes are protected from spam using a spam filtering setup that uses Bayesian filtering and smart rules. We stop spam at the gateway; and so, it rarely ever reaches your inbox. Aside from spam not entering your inbox, we do ensure that all legitimate email is delivered to your inbox through our spam scoring technology.

Frequently Asked Questions

What is POP3?

POP3 is an internet mail protocol (Post Office Protocol) that mail clients use to deliver mail. POP is designed to remove mail from the server as soon as the user has downloaded it using an email application like Outlook. There are settings within Outlook that can allow the user to specify that mail be saved for a particular duration, or after a certain action has taken place.

What is spam?

Spam is a popular term used for unsolicited email. According to Merriam-Webster's Online Dictionary, spam is defined as "unsolicited usually commercial e-mail sent to a large number of addresses." More formal synonyms for spam include UCE (unsolicited commercial email) and UBE (unsolicited bulk email).

What is IMAP?

IMAP is a standard protocol used to access email on servers. IMAP creates a continual connection to the server and only downloads the messages required to review. It also synchronizes the activity in the mailboxes on your desktop with mailboxes on Global Relay's email server.

Should I use POP or IMAP?

POP is very restrictive, only allowing you to download email to your desktop. If you have integrated Webmail, you can view new email, but you do not have access to your recently downloaded email, nor can you ever see your Sent Items.
With IMAP, much like how Hotmail provides you with access to all your folders, IMAP synchronizes all your email and folders giving you access from multiple locations, such as your office and home using Outlook and your webmail. IMAP enables you to send a message from Webmail and have it appear in your Outlook Sent Items seconds later. You can also share accounts with co-workers and easily manage multiple email accounts providing better service to your customers.

How do I avoid spam?

So-called spam, junk mail or unsolicited email, is an increasing problem on the internet. Unfortunately, there is no foolproof method of sorting out spam from other email. The best way of avoiding spam, is to be careful about distributing your email address. You should, for example, avoid entering your email address on a website. There are programs that automatically search web pages for new email addresses.

What is Webmail?

Webmail is an online, internet-based mail client that can be used in the replacement of Outlook type email programs. When used at the same time as an IMAP Outlook account all changes made in webmail will reflect in Outlook, as it would the other way around. Webmail is accessed from the Global Relay login page (your full email address and password are required).