Privacy Statement

1. Privacy

VpsCity is committed to developing long lasting relationships based on trust. As such, VpsCity will do everything in our power to ensure that your right to privacy is maintained and protected. Our Services are not directed at children under 13 years of age.

3. Information Storage

Your personal information may be transferred to and stored at our office and associated data centers. By accepting our Terms of Service and/or a software EULA, you are explicitly consenting to this transfer and storage taking place. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

5. Log Files

Like most standard websites, we use log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

7. Disclosure of Information

VpsCity may also disclose aggregate, anonymous, data based on information collected from Users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. In case VpsCity is sold, the information collected from users may be transferred to the new owners.

We will only disclose personal information provided to us, or which we have obtained for the above-mentioned purposes, or;

• if you have authorised us to do so;
• if we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have; or
• is reasonably necessary to protect the rights, property and safety of us, our customers, or others; or
• if we are authorised, required or permitted by law to disclose the information.

9. Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

11. Maintenance of Information

The information provided to VpsCity is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by VpsCity. VpsCity employs industry standard security measures to protect the confidentiality of the information.

While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information is encrypted prior to transmission by you to VpsCity.

13. Your Data Protection Rights Under The General Data Protection Regulation (GDPR)

As a Data Subject, you have the following data protection rights:

• If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing privacy@vpscity.co.za.
• In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing privacy@vpscity.co.za.
• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing privacy@vpscity.co.za or selecting to opt out from within our client portal under your account settings.
• Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.